PUC Schools currently utilizes both Chromebooks and PC laptops at our schools.
Here are some more helpful tips that should improve the performance of your equipment:
Due to the fact that many schools as well as businesses are using these systems at the same time, they can become overloaded. If the systems are overloaded, it can cause them to run slow, freeze, drop students from class, show black or blank screens, or stop working altogether.
Unfortunately, if these systems stop working temporarily, it is out of our control. These companies are working to improve their systems to meet the increasing demands of everyone being online at the same time.
If your screen freezes, please be patient. When their systems are overloaded, their systems will eventually catch up shortly and should return to normal.
Here are some more helpful tips that should improve the performance of these systems:
As mentioned above, you may encounter issues with the Zoom, Google Meet, and/or Big Blue Button platforms due to issues such as system overloading. However, you may have issues with these platforms due to your internet connection as well.
Here are some more helpful tips that should improve your connection:
You can test your internet speed to see if your connection is stable enough to support video conferencing. Following these additional steps before running a speed test:
We hope this guide helps resolve some of the problems that you may be encountering. However, if you continue to have issues or require further assistance, please reach out to our I.T. Support Hotline, Monday through Friday, 8 AM – 4 PM at (877) 590-0388.